Two lines in a proforma invoice decide more about the financial risk of an order than the unit price does. The first is the payment term. The second is the Incoterm. Most buyers negotiate the unit price for weeks and accept both of these in a single email, and then discover on the third or fourth shipment that they have been carrying costs, insurance exposure or customs liability that they never priced and never agreed to carry.
Neither of these is a formality. A payment term is a division of working capital and default risk between a buyer and a factory. An Incoterm is a division of cost, of transport arrangement and, separately, of the moment at which the goods stop being the seller’s problem and start being yours. The two are frequently confused, occasionally contradictory as written, and almost never explained by the party who benefits from the confusion. This guide sets out how payment terms and Incoterms actually work on Vietnamese wooden kitchenware, wooden houseware and compostable or disposable tableware orders in 2026, what each structure costs, and what a buyer should insist on in writing before a deposit leaves their account.

Payment Terms Are a Risk Instrument, Not a Discount
A factory that asks for a thirty per cent deposit is not asking for a favour. It is asking the buyer to fund the part of the order that cannot be resold if the buyer disappears. On wooden kitchenware that is a real number: kiln time booked, acacia or rubberwood billets cut to a buyer’s dimensions, custom laser plates or branded packaging produced against one buyer’s artwork. On compostable and disposable tableware it is moulds, dies and a print run of branded sleeves. Generic stock can be sold to somebody else. A cutting board engraved with a retailer’s logo cannot.
The buyer’s exposure runs the other way and is equally real. Money paid before goods exist is unsecured. If the factory misses the specification, misses the season, or fails, a deposit is an unsecured claim against a company in another jurisdiction. This is why the sequence of payment matters more than the percentages. A term that releases money against verifiable events, in the right order, protects both sides. A term that releases money against dates protects neither.
The practical rule is simple to state and widely ignored. Every payment leg should be triggered by a document or an inspection result, not by a calendar date. Deposit on signed proforma invoice and approved golden sample. Balance against a specific document set. Any retention against a specific defect-free result. If a factory resists tying a payment leg to an inspection report, that resistance is information.
The Vietnamese Default: 30/70 Telegraphic Transfer
The overwhelming majority of Vietnamese kitchenware and tableware orders are quoted on thirty per cent deposit by telegraphic transfer, with the seventy per cent balance paid against a copy of the bill of lading. It has become the default because it is cheap, fast and roughly balanced. It is worth understanding what each leg is actually buying.
The thirty per cent deposit funds raw material purchase and reserves capacity. On wood, a large share of it is consumed before a single item is shaped, because timber has to be bought, cut and kiln dried to the target moisture band well ahead of machining. On moulded fibre it funds pulp stock and any tooling. This leg is the one the buyer cannot secure by ordinary means, which is exactly why it should never be released before a signed specification and an approved golden sample exist. Paying a deposit against a photograph and a price is how disputes are created.
The seventy per cent balance is where buyers give away leverage without noticing. The critical distinction is between paying against a copy of the bill of lading and paying against the original. If the balance is paid against a scanned copy, the buyer is paying for goods that are on a vessel but whose title documents remain in the seller’s hands. If the balance is paid before the originals are released, the buyer is trusting the courier and the seller. The safer construction, and one most established Vietnamese exporters will accept, is that the balance is paid against a scanned document set including the pre-shipment inspection report, with originals couriered on receipt of the swift confirmation. That keeps the inspection result inside the payment sequence rather than outside it.
Variations exist and are negotiable as the relationship matures. A 20/80 split is common where the specification is close to the factory’s standard range and little custom tooling is involved. A 50/50 split appears where the buyer’s artwork drives a large share of the cost, or where the buyer is new and unrated. A 30/60/10 structure, with the final ten per cent released thirty days after arrival against a defect-free receiving report, is the strongest structure available to a buyer who has enough volume to ask for it, and is genuinely uncommon on a first order.
Letters of Credit: What They Actually Protect
A letter of credit replaces the buyer’s credit risk with a bank’s, and replaces a commercial argument with a documentary one. Under a confirmed irrevocable L/C, the seller is paid by a bank when it presents documents that comply exactly with the credit. That is the whole mechanism, and both its strength and its limits follow from it.
The strength is that the seller no longer has to trust the buyer’s willingness to pay, and the buyer no longer has to send a large sum before shipment. For a first order above roughly fifty thousand US dollars between parties who have never traded, that is worth the friction. It is also frequently the only structure that lets a buyer avoid a large advance to an unknown supplier while still getting production started.
The limit is that a bank pays against documents, not against goods. A compliant document set describing wooden serving boards will be paid even if the boards are the wrong species, wrong finish or wrong dimension, provided the documents say what the credit requires them to say. An L/C is protection against non-shipment and non-payment. It is not protection against bad product. The instrument that protects against bad product is a pre-shipment inspection, and the way to combine the two is to name the inspection certificate as a required document in the credit itself.
Cost is the practical objection. Issuance, advising, confirmation, amendment and discrepancy fees together commonly land somewhere between roughly one and three per cent of the credit value, depending on the banks and the country risk involved, and confirmation costs more where the issuing bank is unfamiliar to the Vietnamese advising bank. Discrepancy fees are the avoidable part and the most common: a large share of first presentations under an L/C are rejected on first pass for clerical mismatches such as a description that does not match the credit word for word, a late presentation, or a transhipment clause that the actual routing breaches. Two practical defences exist. Keep the goods description in the credit short and identical to the invoice wording. And build the presentation period and latest shipment date with real slack against the factory’s stated lead time rather than against the buyer’s hopes.
D/P, D/A, Open Account and the Middle Ground
Between a straight telegraphic transfer and a letter of credit sit the documentary collections, and they are underused on this category. Under documents against payment, the seller ships and sends the document set through the banking chain; the buyer’s bank releases the documents only when the buyer pays. The buyer cannot take delivery without the documents, and the seller has not surrendered title to an unpaid buyer. It is cheaper than an L/C because no bank is guaranteeing anything, and it is materially safer for a buyer than paying seventy per cent against a scanned bill of lading. Its weakness is that if the buyer simply refuses the documents, the seller is left with a container of branded goods at a foreign port, which is why factories resist it on custom work and accept it more readily on generic stock lines.
Documents against acceptance goes a step further and gives the buyer thirty, sixty or ninety days after acceptance of a draft. In practice, Vietnamese wooden kitchenware and compostable tableware factories will not extend this to a new buyer, because it is unsecured credit. It appears in the second or third year of a relationship, usually alongside credit insurance on the seller’s side.
Open account, meaning payment thirty to ninety days after arrival with no security at all, is the term every large retailer wants and the term that determines which suppliers can serve them. A factory can only offer it if it can finance the gap, which usually means it is insured, factored or large enough to carry it. A mid-sized Vietnamese factory offering open account on a first order without asking any questions is a signal worth examining rather than celebrating.
Trade platform escrow sits outside this hierarchy. It is genuinely useful for small trial orders, where the sums do not justify banking instruments and the buyer wants a third party holding funds until shipment is confirmed. It stops being useful at container scale, where the fee structure and the dispute mechanism are both poorly suited to a specification argument about wood grain or plate rigidity.
Incoterms 2020: The Four Rules That Cover Almost Every Vietnam Order
Incoterms 2020, published by the International Chamber of Commerce, contains eleven rules. Wooden kitchenware and compostable tableware shipping out of Vietnam in containers is quoted, in practice, on four of them. Understanding what each one moves is the whole exercise, because each rule allocates three different things that buyers habitually treat as one: who arranges transport, who pays for each leg, and at which point risk of loss or damage passes.
EXW, Ex Works. The buyer takes the goods at the factory gate in Binh Duong, Dong Nai or wherever the plant sits, and does everything after that, including Vietnamese export customs clearance. It looks like the lowest price on a comparison sheet because it is the smallest bundle. It is rarely the right choice for a foreign buyer, because a non-resident is poorly placed to act as exporter of record in Vietnam, and because the export declaration is what generates the documents the buyer needs at destination. Buyers who insist on EXW usually end up paying a local agent to reassemble what FCA or FOB would have included.
FOB, Free On Board. The seller delivers the goods on board the vessel at the named Vietnamese port and clears them for export. Cost and risk pass to the buyer when the goods are on board. This is the workhorse term for this category, and it is the term most buyers should be quoting against, because it isolates the factory’s price from freight volatility and lets the buyer use its own forwarder and its own freight rates.
CFR and CIF. The seller additionally arranges and pays ocean freight to the named destination port, and under CIF also buys marine insurance. Critically, risk still passes at the Vietnamese port of loading, exactly as under FOB. The seller pays for the voyage but the buyer carries the voyage risk. This asymmetry is the single most misunderstood point in container trade, and it is discussed at length below.
DAP and DDP. The seller delivers to a named place at destination, unloaded from the arriving means of transport under DAP, and under DDP additionally clears import customs and pays duty and import taxes. These terms move nearly everything to the seller and are attractive to buyers who want one number. They also create obligations a Vietnamese exporter frequently cannot lawfully or practically discharge, which is covered below.
The FOB Problem Nobody Mentions: Containers and FCA
FOB was written for goods loaded over a ship’s rail. Wooden kitchenware and compostable tableware do not travel that way. They are stuffed into a container at the factory or at a container freight station, trucked to the port, and handed to the carrier days before the vessel loads. Between the moment the container leaves the factory and the moment it is placed on board, the goods are physically out of the seller’s control but, under a strict reading of FOB, still at the seller’s risk.
The Incoterms rules themselves recommend FCA, Free Carrier, for containerised cargo precisely for this reason. Under FCA at a named place, risk passes when the goods are handed to the carrier nominated by the buyer, which for a container is a defined, documented event with a receipt attached. Incoterms 2020 also added an optional mechanism under FCA allowing the parties to instruct the carrier to issue an on-board bill of lading to the seller, which resolves the old objection that FCA did not produce the document a letter of credit typically demands.
In practice, the Vietnamese market quotes FOB, buyers ask for FOB, and both sides behave as though risk passes at the terminal gate. This works until something goes wrong in the yard. The pragmatic answer for a buyer is not to fight the market convention but to close the gap in the contract: state the port of loading precisely, state that the seller’s obligation includes terminal handling charges at origin, and either name FCA with an on-board bill of lading instruction, or state expressly in the sales contract when risk is deemed to pass on a container movement. One sentence removes an argument that otherwise only surfaces after a loss.
A related point is the port itself. FOB Ho Chi Minh, FOB Cat Lai, FOB Cai Mep and FOB Hai Phong are not interchangeable. Trucking distance from a furniture-belt factory in the south to Cai Mep is materially different from the distance to Cat Lai, and a northern factory quoting FOB Hai Phong is quoting a different cost base entirely. A quotation that says only FOB Vietnam is incomplete.
Why CIF Usually Costs More Than It Looks
CIF is popular with first-time importers because it collapses the quotation into a single figure delivered to a familiar port. It is popular with some sellers for a less generous reason: the freight leg is opaque, and a margin can be carried inside it that would be visible if it sat in the unit price.
There are three specific problems. The first is rate transparency. A buyer with real volume almost always holds a better contracted ocean rate through its own forwarder than a kitchenware factory does, because the factory buys freight occasionally and the buyer or its forwarder buys it continuously. The second is destination charges. Under CIF, the seller’s freight contract ends at the destination port, and the destination terminal handling charges, documentation fees and any agent handling fees fall to the buyer, often through a nominated agent the buyer did not choose and cannot negotiate with. It is entirely normal for a CIF quotation to look two hundred dollars cheaper per container and then generate three hundred dollars of destination charges the buyer has no leverage over. The third is insurance. Under CIF, the seller is only obliged to buy minimum cover, historically Institute Cargo Clauses (C), which is a narrow named-perils policy. Buyers who assume CIF means their goods are comprehensively insured are usually wrong. Under CIP, by contrast, Incoterms 2020 raised the default to all-risks cover; CIF retained the minimum.
None of this makes CIF wrong. For a buyer without a forwarder relationship, without volume, and shipping a single container to a main port, CIF is a reasonable simplification and the premium is the price of not building a logistics function. The error is treating a CIF number and an FOB number as comparable. They can only be compared after the FOB number has had freight, insurance at the cover level actually wanted, and destination charges added to it.
Where a buyer does want the convenience of the seller arranging freight but not the insurance gap, the clean answer is CFR plus the buyer’s own all-risks marine policy, which is usually cheaper and always broader than the minimum cover a CIF seller is obliged to provide.
DDP Into the Gulf, Europe and Asia: What a Vietnamese Seller Cannot Control
DDP is the term buyers ask for when they want a landed price with no surprises. It is also the term most likely to fail in execution, because it requires the Vietnamese seller to act as importer of record in the buyer’s country. In many jurisdictions a non-resident company cannot register for import VAT recovery, cannot lawfully be the declarant, or can only do so through a fiscal representative at real cost. In the European Union this is a well-known trap: a non-EU seller shipping DDP frequently cannot reclaim import VAT, so that VAT becomes an unrecoverable cost buried in the price, and the buyer loses the input credit it would have had on a DAP shipment.
There is a second problem specific to this product category. Preferential duty treatment usually depends on the importer claiming origin correctly with a certificate of origin in the importer’s name and the right supporting evidence. Under the Vietnam-UAE Comprehensive Economic Partnership Agreement, signed in early 2026, and under RCEP across the Asian trading bloc, the value of the agreement is realised at the import declaration. A DDP shipment where the seller’s agent files the declaration mechanically, without claiming preference, can quietly cost the buyer the entire tariff benefit it negotiated the sourcing for in the first place.
The practical recommendation for most buyers of Vietnamese wooden and compostable goods is DAP rather than DDP where door delivery is genuinely wanted. Under DAP the seller carries the goods to the buyer’s named place, the buyer remains importer of record, the buyer claims its own preference and recovers its own VAT, and the only thing the buyer gives up is the ability to be surprised by an inland trucking invoice. Reserve DDP for small parcels, samples and trade fair shipments, where the sums do not justify the complexity.
Currency, Bank Charges and the Costs Nobody Quotes
Vietnamese export contracts in this category are almost always denominated in US dollars, and both sides should want it that way. A dong-denominated contract pushes conversion risk onto the buyer at a rate the buyer does not control, and a euro or dirham denominated contract pushes it onto a factory whose input costs are in dong and whose timber and pulp purchases are frequently dollar linked. Currency clauses that reopen price if a cross rate moves beyond a band exist but are rare below substantial volumes, and are usually more trouble than the exposure they hedge.
Bank charges are small individually and consistently omitted from quotations. A telegraphic transfer carries a sending fee, one or more correspondent bank deductions in the dollar clearing chain, and a receiving fee in Vietnam. On a thirty thousand dollar balance the total is not material as a percentage, but it matters in a specific way: if the charge structure is not stated, the amount landing in the seller’s account is short of the invoice, the invoice shows as partially unpaid, and the document release stalls over sixty dollars. The fix is a single line in the proforma invoice specifying that all charges outside Vietnam are for the buyer’s account and charges inside Vietnam for the seller’s, or whatever split the parties prefer, so long as it is written.
Two further items belong on this list. Demurrage and detention at destination are the buyer’s under FOB, CFR and CIF, and they accumulate quickly when documents arrive late, which is a direct argument for building the document courier step into the payment sequence rather than leaving it to goodwill. And telex release, which allows the carrier to release cargo without original bills of lading, is worth agreeing in advance on short sea legs into Asia and the Gulf where the vessel routinely arrives before the courier does.
What Changes on Compostable and Disposable Tableware
Payment structure on moulded fibre, bagasse, areca palm leaf and wooden disposables differs from solid wooden kitchenware in three ways that are worth pricing separately.
Tooling is the first. A new plate or bowl geometry needs a mould, and a mould is a one-off cost that survives the order. Who owns it, whether the buyer has paid for exclusivity, and whether the mould can be released or destroyed at the end of the relationship are commercial questions that belong in the contract rather than in the payment term. The common and workable structure is that tooling is invoiced separately and up front, amortised as a credit against volume over an agreed period, and the mould is identified by number in the contract.
Certification is the second. Compostable claims are only worth what the certificate behind them says, and the certificate belongs to a specific product made on a specific line. If the payment sequence releases the balance before the buyer holds the certification documents that match the shipped item, the buyer has paid for a compliance position it cannot yet evidence at destination. Naming the certificate in the required document set costs nothing and closes that gap.
Volume against weight is the third, and it changes the Incoterm calculation. Moulded fibre tableware is bulky and light; solid wooden kitchenware is dense and heavy. A container of bagasse plates will cube out long before it reaches its weight limit, which means freight cost per unit is high relative to product value and the difference between a good and a poor ocean rate is proportionally larger. That is a direct argument for FOB and the buyer’s own freight contract on fibre lines, and a weaker one on dense wooden goods where freight is a smaller share of landed cost. Where a buyer runs both lines, mixing them in one container so the load reaches its weight and volume limits together is one of the few genuinely free savings available in this trade.
Building Terms That Improve Over Time
Payment terms are not a fixed property of a supplier. They are a function of demonstrated reliability in both directions, and they move for reasons the buyer can influence.
What moves them in the buyer’s favour is predictable behaviour: paying on the day the document set is presented rather than a week later, forecasting volume far enough ahead for the factory to buy timber at a sensible moment, and keeping specification changes inside the sample stage rather than mid-production. A buyer who does those three things for a year is in a materially different negotiating position on the second year’s terms than one who did not, regardless of volume.
A reasonable progression looks like this. First order at 30/70 against a scanned document set including inspection, with an approved golden sample before the deposit. Second and third orders at 30/70 with the balance at sight against the same set, and the buyer nominating its own forwarder on FOB terms. Fourth order onward, either 20/80, or a small retention against arrival condition, or a documentary collection replacing the advance element. Any request for open account credit should follow rather than lead this sequence, and should be expected to require the factory to insure the receivable.
A Payment and Incoterms Checklist Before the Deposit Leaves
- The Incoterm is written with a named place and the year of the rules, for example FOB Cat Lai, Ho Chi Minh City, Incoterms 2020, not simply FOB Vietnam.
- The contract states who pays terminal handling at origin and at destination, so the two charges cannot both be assumed away.
- On a containerised movement, the point at which risk passes is stated expressly, or FCA is used with an on-board bill of lading instruction.
- Marine insurance is named with its cover level and the party arranging it, rather than left to the CIF minimum by default.
- Each payment leg is tied to a document or an inspection result, not to a date.
- The pre-shipment inspection report is a named item in the document set that triggers the balance payment.
- The certificate of origin, and any compostability or food-contact certificates, are named in the document set and issued in the importer’s name where preference will be claimed.
- Bank charge allocation is stated, so a short receipt does not stall document release.
- Currency is stated, and any tolerance on quantity and invoice value is stated with it.
- Telex release or original bill of lading courier timing is agreed for short transit lanes where the vessel will beat the documents.
- An approved golden sample exists, is sealed and tagged, and is referenced by number in the contract before the deposit is transferred.
Frequently Asked Questions
Is a thirty per cent deposit normal, or should I push back?
It is the market norm in Vietnam and it is defensible on this product category, because a large share of it is consumed on timber, kiln time or tooling before anything is machined. The productive negotiation is not over the percentage but over what has to exist before it is paid. A deposit released against a signed specification and an approved, tagged golden sample is a reasonable risk. A deposit released against a photograph and a price is not.
Does a letter of credit protect me if the goods are wrong?
No, not by itself. Banks pay against documents, not goods. A credit protects against non-shipment and against a supplier being paid without shipping. To make it protect product quality, name an independent pre-shipment inspection certificate as a required document in the credit, so a failed inspection blocks a compliant presentation.
FOB or CIF for a first container of wooden kitchenware?
If you already work with a freight forwarder, FOB, because you will hold a better ocean rate and you keep control of destination charges and insurance cover. If you do not, CIF or CFR is a reasonable simplification for a first shipment, provided you treat the difference as a service fee rather than assuming the numbers are comparable. Never compare an FOB price to a CIF price without adding freight, insurance and destination charges to the FOB figure first.
Should I ask for DDP so I know my final cost?
Usually not. DDP requires the Vietnamese seller to act as importer of record in your country, which frequently means unrecoverable import VAT, and it puts the origin preference claim in the hands of an agent who has no incentive to make it. DAP gives you door delivery while keeping you as importer of record, so you claim your own preferential duty and recover your own VAT. Keep DDP for samples and small parcels.
Why does my supplier quote FOB when Incoterms recommends FCA for containers?
Because FOB is the entrenched market convention in Asian container trade and every party in the chain understands it. The gap it leaves is the period between the container leaving the factory and being placed on board. Rather than fight the convention, close the gap in one sentence in the sales contract stating when risk is deemed to pass, or use FCA with the on-board bill of lading instruction that Incoterms 2020 provides for exactly this situation.
Can I hold back a retention until the goods arrive?
It is possible and it is the strongest structure a buyer can hold, typically a final five to ten per cent released against a defect-free receiving report a set number of days after arrival. It is uncommon on a first order and normal in a mature relationship with steady volume. If you want it eventually, ask for it in the second year rather than the first, and expect to give something in return, usually forecast commitment.
What currency should the contract be in?
US dollars in nearly all cases. It matches how the factory buys much of its raw material, it is what Vietnamese banks handle most efficiently, and it avoids pushing a conversion exposure onto a party who cannot hedge it. State the currency, state the bank charge split, and state any quantity and value tolerance in the same clause.
Related Reading
- MOQ, samples and the golden sample: how a first order actually runs
- FOB price and landed cost: how a Vietnam quotation is built
- Export documentation: certificates of origin and ISPM-15
- Quality control and pre-shipment inspection: AQL levels and defect classes
- Compostable tableware certifications: EN 13432, OK compost, BPI and PFAS
- Lead times and peak-season capacity: planning around Tet and Q4
The Incoterms rules themselves are published by the International Chamber of Commerce, and buyers can consult the Vietnam Trade Promotion Agency and the Ministry of Industry and Trade for official trade and market information on Vietnamese exports.
Where Viet Farm Vision Fits
Viet Farm Vision is a Vietnam-based OEM manufacturer and exporter of wooden kitchenware and houseware, compostable and disposable tableware, agricultural products and handcrafts, supplying wholesale and private-label buyers across the Middle East, Asia and wider international markets.
On commercial terms we quote FOB with the port named, so buyers can compare our number against any other on the same basis, and we will quote CFR, CIF or DAP where a buyer prefers us to arrange the voyage. We tie payment legs to documents rather than dates, name the pre-shipment inspection report in the document set that releases the balance, and state bank charge allocation on the proforma invoice so a short receipt never stalls a document release. Where a buyer will claim preferential duty under the Vietnam-UAE CEPA, RCEP or another agreement, we raise the origin documentation requirements at quotation stage rather than after the container has sailed.